Standard shipping time is 3 to 7 business days. We do not ship or take any phone orders on the weekend. We will not ship your order until we fulfill it with the products you purchase. We will notify you via email or phone if suddenly the products becomes out of stock.
Do we offer free shipping?
No, we are offering high quality supplement at low cost. We can’t afford free shipping at this time.
Do we provide tracking?
Yes, we will provide tracking information once your order has been shipped via email.
Do we ship outside of United States of America?
International Shipment Policy:
For international orders we ship via the United States Post Office Air Mail service, which takes 1-3 weeks. Shipping costs depend on the weight of the package.
When you place an order, we weigh your package then go to usps.com to determine the cost. The country of origin is chosen, and the weight is selected. We do not add any additional fees. We charge you only the cost of shipping your package.
Liv It Up, LLC has shipped internationally for many years and is familiar with the customs forms and procedures involved.
Express mail from the post office is also available upon request. This is a quicker service, usually 5-12 days, and your order can be tracked in most countries. This is a more expensive service, so please send an email to firstname.lastname@example.org or call (754)200-1530 if you would like this option.
Most international packages ship within 48 hours after we receive your order. Please contact your local post office and/or customs office if your package does not arrive within 2 weeks after placing your order.
Do we take returns?
Liv it Up, LLC is committed to providing you with the best quality merchandise that we can. Customer Service is our number one priority. In order to serve you best, please observe our policies:
Returns and Cancellations
If you are unhappy with your purchase, please contact us within 7 of days of purchase for a refund. If your purchase arrives damaged, please contact us within 3 business days and we will give you details on shipping the item back.
We will replace the damaged item with no additional shipping charge, minus the shipping if returned within 7 days of purchase. All returned items must be returned in original carton and in original condition. Any items returned without an authorization will be returned to sender.
Do we take pay pal as payment?
Yes, we do take pay pal as a payment
How long do refunds take?
Once we received your return product/product, we will issue a refund. Please allow 10 to 15 business days for your refund.